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Manager of Transgender Gender Nonconforming Intersex (TGNCI) Programs

San Francisco

Is remote? No


Openhouse - Bob Ross LGBT Senior Center

Website: https://www.openhouse-sf.org

Posted: December 16, 2025

Contact Information

Lavinia Lakalaka

https://www.openhousesf.org/careers

Job Description

POSITION TITLE:                               Manager of Transgender Gender Nonconforming Intersex (TGNCI) Programs 

LOCATION/NEIGHBORHOOD:    75 Laguna Street, San Francisco, CA 94102

San Francisco neighborhood – Hayes Valley, Upper mid-market

REMOTE/ON-SITE/COMBO:        Combo: Remote 1x week/On-site 4x week

DEPARTMENT:                                  Community Engagement Department

REPORTS TO:                                     Director of Community Engagement

FLSA STATUS:                                    Full-time, Exempt

FTE STATUS:                                       1.00

COMPENSATION:                            $71,000.00 - $74,000.00 Annually                                            

PUBLIC TRANSIT PROXIMITY:     ½ block from F Line, 1 block from Bus lines 6 & 7

SCHEDULE:                                         40hrs/week

Generally, Monday, Tuesday, Thursday and Friday 9 a.m. to 5:30 p.m. Wednesday 12

p.m. to 8:30 p.m. Last Sunday of each month 10:00 a.m. to 4:30 p.m. Occasional work on additional weekends and evenings.

POSITION SUMMARY: Openhouse seeks a compassionate and community-centered Leader to manage a city-funded contract designed to support and uplift Transgender, Gender Nonconforming, and Intersex (TGNCI) older adults and adults with disabilities. The Manager of TGNCI Programs is a passionate advocate for Trans and Gender Nonconforming older adults seeking high quality aging services in San Francisco Bay Area. Our ideal candidate will oversee program development, daily program operations, staff supervision, outreach, program evaluation, contract compliance, and community engagement to ensure TGNCI community members have equitable access to affirming programs, services, resources and opportunities. The Manager will nurture a supportive, culturally responsive environment grounded in dignity, autonomy, and belonging. They will collaborate with internal teams, community partners, and government agencies to grow programming, uplift the voices of TGNCI individuals, and strengthen pathways to health, wellness and social connections. A successful candidate is a relationship-builder who can strengthen existing partnerships and proactively cultivate new collaborations to expand programming with skill-qualified facilitators. The leader brings a mix of people-centered leadership, program management experience, and a deep commitment to equity and justice. The leader is skilled at navigating group dynamics, addressing tender or sensitive issues that arise in participant groups, and using de-escalation practices grounded in respect and trauma-informed care. They will mentor staff in these same skills, fostering a supportive team culture rooted in empathy, equity, and professional growth. Due to the nature of the position, weekend and evening and some additional duties may be required.

ABOUT OPENHOUSE: Openhouse was founded in 1998 to empower Lesbian, Gay, Bisexual, Transgender, and Queer (LGBTQ+) older adults to overcome the unique challenges they face as they age by providing LGBTQ+ welcoming housing, resources, high-impact direct services, and innovative community programs. As a result, Openhouse reduces isolation and empowers LGBTQ+ older adults to improve their overall health, well-being, and economic security. We are a dynamic and entrepreneurial on the leading edge of the growing field of aging services for LGBTQ+ elders at the local, state, and national levels.  Openhouse believes in manifesting opportunities with, and not just for, LGBTQ+ older adults to build and reconnect with community by providing housing, direct services, and community programs. 

Openhouse is committed to building a diverse, inclusive, and equitable workplace. We encourage applications from people of all backgrounds, including but not limited to candidates who identify as women, people of color, members of the LGBTQIA2S++ community, and individuals across the gender spectrum. We recognize that systemic inequities may discourage some candidates from applying unless they meet every qualification listed. If you believe your skills and experiences align with the role and you are passionate about our mission, we encourage you to apply. We value the unique perspectives and talents that each individual brings to our organization. Openhouse is an Equal Opportunity Employer and does not discriminate based on any characteristics protected by law.

DUTIES AND RESPONSIBILITIES:

The Community Engagement programs team organizes hundreds of hours of intellectually stimulating activities each month that bring LGBTQIA2S++ older adults together to meet, socialize, and learn together. Working as part of Openhouse’s Community Engagement team, the Manager of TGNCI Programming leads a team who designs and facilitates affirming spaces including social groups, wellness activities, and cultural events that foster belonging and reduce isolation among TGNCI elders in San Francisco. The Manager of TGNCI Programming plays a vital role in advancing Openhouse’s mission to help LGBTQIA2S++ older adults connect, thrive, and age with dignity and joy.

KEY DUTIES & RESPONSIBILITIES: 

 Program Leadership and Community Partnerships:

  • Oversee all aspects of TGNCI programming to support person-centered, TGNCI culturally responsive programming to ensure a safer, inclusive and welcoming environment for TGNCI older adults and adults with disabilities in San Francisco Bay area. 
  • Build and maintain strong relationships with key external partners to deliver high quality programming and services. 
  • Recruit and support qualified facilitators to lead weekly support groups, workshops, and activities for TGNCI older adults and adults with disabilities in a manner that promotes mutual respect and emotional safety.
  • Fostering and demonstrating inclusivity, in both dialogue and action that aligns with Openhouse’s mission.
  • Manage team logistics, as needed, for the weekly Trans Resilience Support Group, biweekly 50+ & Fabulous Trans Support Group, TGI Emotional Support Group, Monthly Sunday Celebration Lunch and Karaoke, regular TGI outings, and other TGI-specific programming at Openhouse and offsite.  
  • Develop, implement and evaluate programming that is community-informed, affirming, and accessible
  • Oversee the TGNCI Advisory Board for meetings and program celebration events. 
  • Other duties as assigned. 

Community Outreach, Engagement & Resource Navigation:

  • Ensure staff carry out regular wellness calls to the TGNCI community roster and take effective action to provide needed emotional, social, and practical support.  
  • Guide staff to engage TGNCI seniors in Openhouse mission through education, information about programs and services and community-building opportunities.  
  • Oversee referral pathways ensuring proper level of support to TGNCI seniors and adults with disabilities, including addressing barriers to future engagement and service connection, with short-term practical support, and referrals to longer term support services when available.  
  • Ensure staff support community engagement activities and Openhouse services as needed.  
  • Work with staff to advocate and refer community members to TGNCI Community Case manager and/or Openhouse Resource and referral navigator for service providers such as rent relief, food bank, support services/case management, etc.  
  • Support staff in referring interested community members to collaborative partner TGNCI older adult programs: SFCHC, TGIJP, and Shanti-PAWS programs
  • Providing and eliciting community member feedback about Openhouse programs and partnership programs and helping continue to make improvements in program delivery and services over time.  
  • Other duties as assigned. 

Contract Compliance and Program Evaluation: 

  • Manage city-funded TGNCI Older Adults & Adults with Disabilities program, ensuring full alignment with grant and contract requirements.
  • Ensure Openhouse participants are accurately registered and enrolled into internal and external city databases and in compliance with Department of Disability & Aging Services requirements.
  • Maintain accurate, confidential participants' records and ensure timely reporting and documentation.
  • Ensure program evaluations and Consumer Satisfaction surveys are completed twice per year with participants and volunteers to maintain high quality programming tailored to program outcomes.
  • Ensure data collection using internal databases (Neon One) and external reporting systems (GetCare).

REQUIRED QUALIFICATIONS

  • Experience working with older LGBTQIA++ adults or equivalent experience working with other populations with unique socialization and service needs including but not limited to dementia and Alzheimer’s disease, behavioral health, caregiver wellness, traumatic brain injury, etc.
  • 2+ year's experience supervising or mentoring staff.
  • 2+ years of experience in program management, community services, social services, or related leadership roles.
  • Sensitivity to knowledge of the unique life experiences, challenges, and strengths of the communities supported by Openhouse’s mission.
  • Strong interpersonal, communication, and relationship building skills.
  • Experience facilitating groups (preferably older adults and/or TGNCI population) in settings such as community centers demonstrating ability to manage group energy, respond to changing needs and support participants with empathy   
  • Excellent interpersonal, communication, relationship building, and time management skills.  
  • Proficient with Microsoft Office Suite of products (Word, Excel, Outlook) and the ability to quickly learn software programs, online databases and tools.
  • Good critical thinking skills and the ability to prioritize multiple tasks.
  • Fluency in spoken and written English.  

DESIRED QUALIFICATIONS:

In addition to the required qualifications, the ideal candidate for the position will be able to demonstrate:

  • Familiarity with de-escalation techniques and conflict–resolution strategies to resolve issues while maintaining the dignity of all involved.
  • Community development/organizing skills are highly valued.  
  • Experience working with Transgender, Gender non-conforming and Intersex older adults and adults with disabilities is highly valued.
  • Experience managing city or government-funded contracts.
  • Knowledge of San Francisco’s aging and disability resources preferred.
  • Knowledge of and familiarity with client assessment, documentation and databases, and information and referrals appreciated.
  • Proficiency in a second language is a plus. 

PHYSICAL REQUIREMENTS:

  • Full COVID vaccination required (or approved accommodation).
  • Physical skills and ability to participate in event and program planning and execution, and ability to be independently mobile in the community.

WORKING CONDITIONS & REQUIREMENTS 

  • Must be available to attend and work occasional events outside of standard work hours, including: 
  • Occasional evening meetings and events 
  • Community events throughout the year
  • Must be able to travel locally to meetings or offsite events.
  • Must be able to operate a computer and other common office machinery such as a copier/printer up to eight hours/day daily.  
  • Must be able to work in a shared office space, with moderate levels of noise

COMPENSATION: Starting range is $71K to $74K annually, commensurate with experience. This is a full-time (1.0 FTE) exempt position. Openhouse offers a dynamic, vibrant, collaborative, and supportive work environment. All eligible employees may participate in insurance benefits upon first of the month following 30 days after date of hire – full-time employees are eligible for health insurance, while full- and part-time employees are eligible for dental, vision, and LTD insurance. Openhouse also offers a wide range of additional benefits to employees including, but not limited to: EAP, paid vacation time off, 14 paid holidays, 401(k) with employer match (available after first year of consecutive employment), commuter benefit, legal name and gender change cost reimbursement.

TO APPLY: E-mail cover letter and resume detailing your qualifications and interest in the position to HR@openhousesf.org. No phone calls, please.

Pursuant to the San Francisco Fair Chance Ordinance and the California Fair Chance Act, Company will consider for employment qualified applicants with arrest and conviction records. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to the applicant. After making a conditional offer and running a background check, if Company is concerned about a conviction(s) that is directly related to the job, the applicant will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. More information about the Fair Chance Act can be found by visiting https://calcivilrights.ca.gov/fair-chance-act.

Openhouse provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Supportive Services Program Manager

Norfolk

Is remote? No


LGBT Life Center

Website: https://lgbtlifecenter.org/

Posted: December 1, 2025

Contact Information

https://lgbtlifecenter.org/job/supportive-services-program-manager/

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Executive Director

Richmond

Is remote? No


Diversity Richmond

Website: http://diversityrichmond.org/

Posted: December 19, 2025

Contact Information

Archana Pathak

Job Description

 

Executive Director Job Description

 

Founded 25 years ago, Diversity Richmond’s mission is to be a catalyst, a voice, a place, and a resource that enriches and champions a diverse community, aspiring for a vibrant, inclusive community that is safe and welcoming for LGBTQ+ people, families, and allies. We strive to provide programming that is both affirming and advances our mission to hold our systems accountable in promoting full human and civil rights for all Virginians. Our programs seek to enhance the lives of and reinforce community for  LGBTQ+ people by focusing on four key areas of Life, Health, Wellness, and Stability. This model aims to create a resilient and empowered community through increased connections to support, resources, and a community network. 

 

We produce the annual Pridefest that brings thousands of people together and we operate the only non-profit LGBTQ+ art gallery in the South. Our facility and event space is used for recovery groups, community meetings, parties and community celebrations. Our work is often known in the broader community through Diversity Thrift, Richmond's favorite thrift store.  

 

Diversity Richmond’s work has provided leadership for and contributed to moving  our city in a direction where there are pride month celebrations by the mayor and city hall, specific LGBTQ+ tourism campaigns, local business associations, businesses and Richmond institutions that partner with us such as the Virginia Museum of Fine Arts, Virginia Museum of History and Culture, Richmond Ballet, Virginia Opera among others. 

 

Over the past 25 years,  Diversity Richmond has become an integral part of the fabric of Richmond.  We are committed to shaping our future over the next 25 years, driving organizational advancement while fostering strong community ties. 

 

In aligning with this commitment to growth, Diversity Richmond is putting forth a search for executive leadership. The executive leadership reports directly to the Board. We are seeking a professional, thoughtful, talented and engaged leadership that can move this organization forward to its next level of growth. The Board is open to a co-leadership or single leadership model, obtained through either joint applications or through recommendations from the search committee based on the assessed and indicated skills and experience of individual applications.

 

Diversity Richmond seeks transformational executive leadership who can meet the current national/global moment, especially as it impacts our local communities, with grace, compassion, resilience and humility. The next executive leadership must be capable of furthering and reinforcing operations, building and sustaining trust, and advancing the organization’s mission. The ideal leadership will demonstrate exceptional LGBTQ+ movements and social justice competencies, crisis management skills, strategic vision, impeccable self-awareness, and the ability to earn stakeholder confidence and respect while driving sustainable organizational growth from the perspectives and praxis of queer theory (for examples, please go here and here), intersections of oppression, institutionalized injustice, decolonization, ableism, class systems, casteism, anti-racism and antiblackness.

 

The Executive Leadership, with the support of the Board of Directors, is responsible for: 

 

Vision and Organizational Leadership:

  • Working closely with the Board of Directors to:
    • Develop and refine the organizational mission, vision, and goals such that they reflect the ongoing dynamic needs and nature of the LGBTQIA+ communities
    • Develop and execute implementation plans to accomplish identified goals 
    • Provide full transparency of these goals and implementation plans to ensure the Board can successfully meet its fiduciary and strategic responsibilities
  • Developing and implementing strategic planning initiatives that will operationalize the organization's mission and strategically strengthen the organization’s offerings in the community
  • Leading the continued development and preservation of an organizational culture across staff and board that honors and upholds Diversity Richmond’s core values
  • Assessing and conducting ongoing reviews of the organizational structure and developing a sustainable, evolved organizational structure
  • Engaging with internal and external stakeholders promoting the mission, vision and values of Diversity Richmond

 

Financial Leadership:

  • Developing and directing operational budgets to reflect current initiatives and organizational priorities
  • Leading all organizational fundraising and development initiatives
  • Overseeing the fiscal performance of Diversity Thrift, a dynamic upcycling retail operation with more than $1 million in annual sales
  • Working with internal and external accounting professionals to prepare comprehensive budgets, revenue and expense reports; audits and required filings;
  • Overseeing all financial accounts and operations for the organization

 

Operations/Management Leadership:

  • Creating and implementing organizational policies, practices and procedures
  • Streamlining organizational operations 
  • Providing oversight for Diversity Richmond’s program initiatives
  • Managing a senior staff of direct reports using performance management methods and tools
  • Training staff to assure efficient, professional and values driven day to day operations both for the organization and for Diversity Thrift
  • Overseeing Diversity Thrift retail operations and staff management processes

 

The following qualities and experience requirements can be shared if there are to be co-executive directors. The co-directors should have complementary skills. If co-nominees opt to submit a team application, they should clearly identify their proposed division of responsibilities and strengths.

 

Qualities

The Executive Leadership must possess a strong commitment to the LGBTQ+ community and the advancement of inclusion initiatives. 

 

The Executive Leadership must have 

  • Outstanding oral and written communication skills, including an
    • exceptional ability to develop and manage both internal and external, multiple audience communication strategies and practices
  • The ability to build rapport and relationships by utilizing strong leadership and managerial skills 
  • Exceptional fiscal stewardship and strategic planning skills 
  • Excellent positive relationships with internal and external stakeholders to achieve organizational goals 
  • The ability to be in person consistently during the work week and at organizational events

 

Experience 

  • The executive leadership position requires that there is at  least seven years of professional experience in at least three of the following areas: 
    • Transformative leadership
    • Non-profit organizational development and management, 
    • Financial operations and management
    • Fundraising 
    • Grant writing and management
    • Strategic communication, including digital and mediated communication
    • Retail industry management experience
    • Real estate asset management
    • Large scale event team management
    • Crisis management
  • The position requires experience working with LGBTQIA+ communities
  • The position requires a Bachelor’s degree in nonprofit management, business, social sciences, related fields or commensurate experience; 
  • A graduate degree in nonprofit management, business, social sciences or related fields is strongly preferred

 

Submission Materials

  • A resume
  • A cover letter
  • References upon request
  • Candidates who wish to apply as a team should submit a statement articulating their approach to co-leadership, specifically focusing on the responsibilities listed above.

 

The Executive Leadership reports directly to the Board. This job description is not intended to serve as an exhaustive list of responsibilities and the requirements of the position may evolve over time.

 

It is the policy of Diversity Richmond to provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, age, national origin, height, weight, marital status, sexual orientation, gender identity/expression, HIV/AIDS status, political affiliation, veteran status, familial status, disability status, or a Vietnam-era or special disabled veteran, or other legally protected status in accordance with state or federal law. The policy applies to recruitment, hiring, training, promotion, transfer, compensation, benefits, and all other aspects of employment.

 

At Diversity Richmond we believe that diversity is a strength and asset, and that services for LGBTQ+ people need to be relevant and responsive to the needs of those most marginalized in our communities. Therefore, we strongly encourage applications from people with marginalized identities. Research shows that members of overlooked, underserved, excluded and marginalized communities self-select out of considering opportunities if they do not meet every single qualification. If you believe that you can meet the expectations for the position, yet your past experiences do not perfectly match every qualification in this job description, you should consider applying. 

 

Diversity Richmond conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks.

 

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